Service department is fantastic. Very professional, friendly take time to explain what my service needs are they listen. We have purchased our Infinities at this dealership for over 12 years and the Service Dept is one of the reasons.
Porter Infiniti as a WHOLE is awesome to deal with!! From the sales department to the service department, their customer service is top notch! I've been a customer of their service department since '08 or '09 and we recently made the decision to upgrade from my '06 FX35 to a QX60.
The service department was so patient and understanding with my husband and I!! They went above and beyond for my husband and I while we researched our new vehicle.
Ed Gamaitoni and Stu Swalheim in the sales department were absolutely WONDERFUL to deal with in purchasing our new QX60. I must say that this experience was by far was the most pleasant, painless, and efficient car buying experience that I have had thus far!
Customer service was excellent. Everyone was very polite - I was treated so well. They kept things moving. Waiting room was so nice, I didn't want to leave - but I had to.
Porter Infiniti provides excellent service on all levels. I am always informed of future issues without pressure to do unnecessary repairs and always treated with respect.
The free WiFi allows me to work while waiting for my vehicle and the free loaner car minimizes any inconvenience when my car has to stay overnight.
This is my second Infiniti and the service alone makes a case for continuing to buy again.
I just purchased a QX50 and the customer service that I received was outstanding! Ed and Bob were very professional and made the process extremely easy and stress free. I would 100% recommend this dealer to ALL my family and friends.
Excellent sales and service. Very professional, not bothersome in any way. Very fair with trade in values; easy and superb car buying experience. This is our 4th Infiniti in the family, and every single one has been great.